LERETA Media
LERETA Blog
By Jonnine Eras , SVP, Senior Tax Operations Manager It’s easy to judge call centers by the customer experience they are often associated with delivering — excessive wait times, bouncing callers to different agents [...]
By Pat Hedges , SVP, Senior Tax Operations Manager When it comes to taxes, paying the right amount is important, but so is paying on time, as anyone who’s missed a tax deadline and [...]
By Jim McGurer, SVP Operations By law, servicers are required to conduct escrow analyses (EAs) on most first mortgage accounts every year. The timing of when these analyses are done and when the statements [...]
Every month, we'll be spotlighting someone from the LERETA roster. This month get to know Warren May, our Senior Data Conversion Programmer. Get to know Warren, below! [...]
