LERETA offers customized call center solutions that help clients address the diverse and complex nature of real estate tax calls while delivering the best customer experience.
LERETA has invested in the latest call center cloud technology. This solution, combined with LERETA’s industry leading Total Tax Solutions system and experience, allows LERETA to quickly scale to client needs.
Our technology includes speech analytics, voice and screen recording options, integrated SMS functionality, call calibration and quality evaluations services, and more. Our Team is highly trained and responsive.
Loan servicing system agnostic
Flexible hours of operations with 100% US-based support team
Bilingual Call Center (English/Spanish) as well as translation services available