The sharp slowdown in new originations has resulted in significant downsizing for many lenders, with reductions occurring across the organization, including servicing as well as loan origination. But as executives look at the forecast for lower volumes of new loans coming in the door, they also need to consider how much servicing volume was [...]

  By Tiffany Keohane, Client Implementation Manager & Susan Portnoy, SVP Product and Enterprise Operations   It may sound like a “stretch,” but some of the basic principles of yoga offer a surprisingly relevant checklist of best practices to look for when assessing a tax servicer – practices that will pay off [...]

By Pat Hedges, SVP Senior Tax Operations Manager Typically, it’s not property taxes – which are most often escrowed and included with monthly mortgage payments – that pose the biggest headaches for lenders and servicers, but rather special-lien tax assessments that can be hard to identify and even harder to [...]

By Jonnine Eras, Senior Vice President, Senior Tax Operations Manager   Tax assessments lag home price appreciation (HPA), but eventually they result in tax hikes, unpleasant surprises for homeowners and more work for servicers. Given the dramatic gains in HPA over the last two years, larger tax bills for many [...]