Accuracy, Responsiveness, Innovative Technology and Extraordinary Customer Service
LERETA's commitment to its customers extends well beyond the scope of traditional real estate tax service and flood hazard services. We are continuously pursuing the development of new technologies and services that will reduce our customers' costs and improve their image with borrowers, investors and regulators.
Since our inception, LERETA has established a reputation as the highest quality provider of real estate tax service and flood zone certification services in the industry. We have distinguished ourselves in four areas: customer service, accuracy, responsiveness and innovative technology.
LERETA's customer service representatives are among the most experienced professionals in the industry. In addition to handling all research on behalf of our customers, they understand our customers' businesses, and quickly respond to the most complex inquiries.
As a result of LERETA's emphasis on accuracy and completeness of data, our customers have the lowest loss experience in the industry. This reduces the cost of handling exceptions and improves borrower relations.
LERETA's experienced team can quickly accommodate special requests, and promptly responds to customer service inquiries. Our automated databases and realtime front-end delivery systems help ensure fast, flexible data exchange.
LERETA's team of over 40 data processing professionals have set industry standards for information systems and processing techniques, including advanced on-line processing systems and paperless work environments.